Introduction
Cardiology, plastic surgery, dentistry, fertility, orthopedics, ophthalmology, dermatology, nutrition... Your practice may cover just one or several of these specialties, but the digital challenge is the same: show up where patients are looking for answers, convert their interest into appointments and retain them with impeccable follow-up. This definitive manual synthesizes all that has been learned in the previous articles and elevates it to a comprehensive framework applicable to any medical field in 2025.
1 360° evaluation: a real starting point
Before executing any tactic, perform a complete diagnosis.
1.1 Visibility audit
- SEO ranking for "specialty + city" and long-tail variations.
- Presence in Google Business Profile and maps.
- Average reviews and volume on Google and Facebook.
1.2 Audit of assets
- Website: speed, mobile-first, CTA, forms.
- Landing pages per treatment: do they exist and do they convert >8 %?
- Content: blog articles, videos, downloads.
- CRM and tracking: capture, tags, automations.
1.3 Campaign audit
- Google Ads: keywords, Quality Score, CPL.
- Meta Ads: segmentations, active retargeting, creative fatigue.
- Email: open and conversion rates.
With data in hand, set priorities: plug leaks first (slow site, broken forms) and then scale what is already performing.
2 AARRR framework adapted to health
Apply the funnel Acquisition → Activation → Activation → Retention → Referral → Revenue to any specialty.
AARRR phase | Key action | Metrics |
---|---|---|
Acquisition | Local SEO + Google Ads | CPL |
Activation | Specific Landing + clear CTA | Conversion visit→lead |
Retention | Email/WhatsApp sequence + reminders | Lead→cite conversion |
Referral | Referral and review program | % referred patients |
Revenue | Up-sell and follow-up plans | LTV, ROI |
This framework keeps the focus on patient and revenue, without the distractions of vanity metrics.
3 Modular digital architecture: site + landings + content
3.1 Master Site
- Home with unique value proposition ("Specialized care in... with X technology").
- Clear menu: Services, About, Blog, Contact.
- Fixed CTA "Schedule" visible on desktop and mobile.
3.2 Landing pages by specialty and treatment
Example: /dental-implants-costs
, /ivf-mexico-us-patients
, /valvular-surgery-guadalajara
.
- H1 with keyword + benefit ("Dental implants in 24 h without pain").
- Sections: benefits, process, testimonials, FAQs, CTA.
- Desired conversions > 10 %.
3.3 Content Hub
- Educational blog: 2 monthly articles of 1 100 words minimum.
- 60-90 s videos with subtitles: procedure explained, tips.
- Downloadable (checklist, e-book) to capture mailings.
4 SEO 2025: entities and EEAT in action
4.1 Advanced research
- Long-tails for pain + solution ("knee pain stem cells"), cost, comparative ("Mexico vs USA fertility prices").
- Medical entities: diseases, treatments, certifications. Google understands semantic relationships, take advantage of them.
4.2 Content with EEAT
- Experience: narrate clinical cases with real data.
- Expertise: cite studies, clinical guidelines.
- Authority: detailed biography of the specialist, links to scientific publications.
- Reliability: clear privacy policies, conflict of interest notice.
4.3 Technical SEO
- Core Web Vitals green.
- Schema MedicalWebPage
, MedicalService
, FAQPage
y Review
.
- Hreflang if you launch an English version to attract health tourists.
5 Scalable Paid Media
5.1 Google Ads
- Campaigns by specialty, ad groups by treatment.
- Optional SKAG for critical keywords ("cardiologist in Puebla").
- Conversion tracking: form, click to WhatsApp, call.
5.2 Meta Ads
- 3-level funnel: Awareness (educational video), Consideration (results carousel), Conversion (Lead Ads).
- Customer lookalikes + web visitor retargeting.
- Benefit-oriented A/B copy ("Recover your mobility in 8 weeks"), without absolute promises.
5.3 Initial budget
- 60 % Google, 30 % Meta, 10 % multichannel remarketing. Adjusts monthly according to CPL.
6 Leak-proof lead nurturing
6.1 CRM
- Customized fields by specialty, urgency and source.
- Kanban funnel: New → Contacted → Appointment scheduled → Served → Follow-up → Follow-up.
6.2 Universal sequence (10 days)
- Day 0 welcome email + PDF.
- Day 1 WhatsApp brief.
- Day 3 testimony.
- Day 5 FAQ + costs.
- Day 7 reminder.
- Day 10 closure/ethical emergency.
6.3 KPIs
- Response time < 2 h.
- Lead→cite ≥ 35 %.
- Lead without contact ≥ 5 % (maximum tolerable).
7 Retention and referral: the revenue multiplier
- Post-consultationPersonalized care plan + 3-month reminder.
- NPS Surveyafter each appointment, measure satisfaction and request a review.
- Referral programDiscount on health check or health gift (pressure monitor) for each recommended patient.
- VIP ContentNewsletter with early access to exclusive webinars or guides.
Well-executed retention increases LTV and reduces dependence on advertising budget.
8 Real-time metrics and dashboards
Metrics | Tool | Target |
---|---|---|
Organic traffic | Search Console | +10 % month to month |
CPL | Google Ads / Meta Ads | <$10 USD (varies by specialty) |
Appointments scheduled | CRM | North Star Metric |
ROI | Looker Studio | >200 % quarterly |
Review rate ★★★★★ | Google Business | ≥4.7 average |
Automate daily reports and review biweekly for agile decisions.
Next step
Apply this comprehensive framework in 30-day blocks: month 1 launch site and paid media, month 2 consolidate CRM and nurturing, month 3 scale content and SEO. Measure ruthlessly, adjust every channel and you will see sustained patient growth in any medical specialty through 2025 and beyond.