Google Ads for clinics
Google Ads remains the channel with the highest purchase intent in healthcare: a user searching for "urgent cardiologist" or "dental implants cost" is already ready to make contact. But competing in 2025 requires surgical precision: strict healthcare policies, rising CPCs and data-driven automation. This guide covers the entire process-research, spreadsheets, setup and optimization-so your practice gets every penny you spend.
1 Research and planning phase
1.1 Brief and objectives
Define SMART goals: "Generate 120 cardiology leads in 90 days, target CPL ≤ $200 MXN, lead → appointment conversion ≥ 35 %.". Sets the North Star Metric: scheduled appointments derived from Google Ads.
1.2 Structured keyword research in Excel
Creates a workbook with five tabs:
Sheet | Content | Formulas / key columns |
---|---|---|
Seeds | List of services + cities | - |
Expansion | Long-tail variations (AnswerThePublic, Keyword Planner) | Volume, Competition, CPC |
Intention | Classify Info / Consideration / Transaction | =IF(SEARCH("cost",A2), "Transaction", "Info") |
Grouping | Cluster by theme | PivotTable to add volume |
Negatives | Irrelevant terms | Updated weekly |
Prioritize keywords transactional (consultation, cost, appointment, clinic) with volume ≥ 100 and affordable CPC. Mark intent in a column to isolate those that only inform ("what is") and allocate them to Top-Of-Funnel campaigns or SEO content, not to Search Ads.
1.3 Initial budget, scenarios and KPIs
Use the formula:
Budget = (Target Leads × CPL) ÷ Estimated conversion rate Search → Lead.
Example: 120 leads × $200 CPL = $24 000 MXN for 90 days → $8 000 MXN/month. Adjust 20 % above for A/B testing.
2 Account configuration: structure and policies
2.1 Campaign structure
Level | Example | Target |
---|---|---|
Account | General Clinic | - |
Campaign | **Search | Cardiology MX** |
Ad Group | Cardiac rehabilitation | Sub-service |
Keywords | [cardiac rehab price], "cardiac rehab", "cardiac rehab". | Exact match and phrase |
Rule: one service = one campaign to control budget and messages. Includes separate campaigns for branding (name of your clinic) and display remarketing.
2.2 Types of concordance
Starts with Exacta y Phrase. Broadens to Extensively modified (now simply Amplify + signals) when the algorithm has enough conversions. Keep CPC and CVR table by match type.
2.3 Medical advertising policies 2025
Google restricts certain treatments (IVF, stem cells, cosmetic surgeries). Shares:
- Verify identity and health category in Google Ads.
- Avoid absolute claims ("guaranteed cure"). Use "may reduce", "safe option".
- Include disclaimer: "Information is not a substitute for face-to-face medical assessment".
Ad rejected = pause, correct copy, resubmit.
3 Advertisements and extensions
3.1 Responsive Search Ads (RSA)
Insert minimum 8 headlines and 4 descriptions. Template:
- Headline ideas:
- "Cardiology Consultation in 24 h".
- "3D Echocardiogram Technology."
- "Board Certified Cardiologist [City]"
- "We accept Medical Insurance"
- Descriptions (90 c max):
- "Schedule today and get your personalized rehabilitation plan. Limited spaces."
- "Over 1 200 patients treated with proven results. Call now."
Fix H1 with the keyword to maintain relevance; leave dynamic rest for machine learning.
3.2 Mandatory extensions
- Location: connect Google Business Profile.
- Callnumber tracked with DNI (if your provider allows it).
- Site links: 'Testimonials', 'Pricing', 'About Us'.
- ExtractsServices offered: Echocardiogram, Stress test...".
- Image1200 × 1200, real medical context, not generic stock graphics.
4 Conversion tracking
- Configure Google Tag Manager.
- Primary events: form submission (
form_submit
), click on phone (tel
, 15 s duration), click to WhatsApp (link_text contains "wa.me"
). - Import conversions to Ads and assign value (e.g. $1 000 MXN per lead) for ROAS.
- Meeting goal: minimum 50 conversions per campaign every 30 days → active Smart Bidding effective.
5 Automation and bidding
Strategy | When to use | Conditions |
---|---|---|
Maximize Conversions | First 2-4 weeks | ≥ 15 conversions |
tCPA | After 4-6 weeks | Stable historical CPL |
tROAS | If you assign value to conversions and > 30 conversions/month |
Enable Data-Driven Attribution for clinics with > 7,000 clicks and > 300 conversions in 30 days.
6 Weekly and monthly optimization
6.1 Tracking sheet (Excel/Google Sheets)
Columns per campaign: Clicks, CPC, CPL, CVR, Quality Score, % impressions. Conditional formatting applies: red if CPL > target 15 %; green if CPL < target 10 %.
6.2 Weekly routine
- Check search keywords → add negatives ("courses", "employment").
- Pause ads with CTR < 3 % after 1,000 impressions.
- Review Google Ads recommendations; apply only those that align with KPI (do not accept "Add display" if your funnel does not require it).
6.3 Monthly routine
- A/B copy: test new call to action.
- Rebalance budget: move 10-20 % to the group with better ROAS.
- Check Loss of impressions due to budgetIf > 20 % and ROI positive, consider incremental.
- Adjust extensions with recent testimonials or seal of accreditation if obtained.
7 Performance Max and complementary campaigns
For multi-service clinics and quality creatives, Performance Max can expand reach:
- Upload assets: 10 images, 5 headlines, 15 s video.
- Exclude locations (children's mobile apps) if not relevant.
- Define primary (lead) and secondary (WhatsApp click) conversions for learning.
- Monitor Search Terms Insights reports: extract new profitable keywords and create Search Exact campaigns for granular control.
8 Compliance and ongoing verification
Check | Frequency | Tool |
---|---|---|
Policies and approvals | Each new announcement | Google Ads Policy Manager |
Sensitive health data | Monthly | Manual copy review |
Consent tracking | Monthly | Tag Manager + Cookie banner |
Do not include personal data in URL parameters; it violates policies.
9 Reporting and iteration
9.1 Dashboard Looker Studio
Charts: CPL per service, ROAS, average position, conversions per device. Measures saturation:
- Search frequency > 4 → consider extending to new keywords or reduce bidding.
- Imp Share Lost (budget) > 15 % in ROI campaigns + → raise budget.
9.2 Executive presentation
1 slide format per campaign: objectives, investment, results, next steps. Send to medical management every month.
Next step
Create your keyword research Excel this week, define a realistic budget and prepare the campaign structure before writing a single ad. By meticulously following this manual, your clinic will obtain qualified leads and a sustainable CPL, taking advantage of the full potential of Google Ads in 2025.